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FAQ
THE MOST COMMON QUESTIONS
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What are your products made of?Our products are always made with 100% 925 sterling silver. They are always solid silver and never plated.
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Do the necklaces come with chains?Yes, all of our necklaces always come with solid sterling silver chains included with the price.
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How much does shipping cost?Free shipping on orders over $250! For international orders contact us through the contact page on our website or at puckrmail@gmail.com
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How long will it take for me to receive my order?We guarantee all orders will be shipped in 14 business days. If you have problems with your order please contact us through the contact page on our website or at puckrmail@gmail.com
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How are your products made?Our products are hand carved from wax then cast in sterling silver.
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What do I do if my product is damaged?Contact us through the contact page on our website or at puckrmail@gmail.com and we will replace your product.
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How do I care for my jewelry?We include a polishing cloth with each order. For further instruction on caring for your jewelry head to our guide.
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